Services
MANAGEMENT
SALES
MARKETING
OPERATION
FINANCIAL CONTROL
SALES
I SIDE provides its business partners with all the tools and best procedures to fine-tune sales processes and the optimization of results.
- Analysis of the business and distribution context
- Benchmarking and Competitive Set Analysis
- Implementation of Information Systems
- Development of Sales Strategies
- Identification and Mapping of Room Classes and Room Types
- Pricing Strategy and Rate Plan Development
- Training and Coaching of Sales Accounts
- Tour Operating Contract Management Optimization
- OTA Contracting Optimization
Hotel Representation - Sales Management
MARKETING
Similar marketing strategies are applied to all the business partners supported by I SIDE, even though the brand and management of each of them are kept independent thus preserving their uniqueness.
- Marketing Plan
- Training and Coaching for Marketing Managers and GMs
- Web Marketing Strategic and Operational Support
Press Office - Web & Graphic Design, App Development, Web Marketing, e-commerce, online advertising and social media management
OPERATIONS
I SIDE provides its business partners with the skills needed to improve business internal processes, making them more functional to business goals and thus making the value chain more efficient.
- Manning Guide
- Standards Implementation and Operating Manuals
- Quality Management
- Guest Experience Management
- Food & Beverage Management
- Facility & Property Management
FINANCIAL CONTROL
I SIDE provides business partners with the skills required to monitor and achieve the business performances and goals set.
- Implementation of U.S.A.L.I Systems
- Budgeting
- Revenue and Operational Costs Analysis
- Development of systems for the assessment of economic and operational efficiency
- P&L Statements aimed at improving sales performance
PLANNING
VIABILITY ASSESSMENT
COST-EFFECTIVE AND FUNCTIONAL DESIGN
FINANCIAL PLANNING
CORPORATE RESTRUCTURING
STRATEGIC LOCAL MARKETING PLANS
SUSTAINABILITY PROJECTS AND GREEN CERTIFICATIONS
PROPERTY ASSET MANAGEMENT
VIABILITY ASSESSMENT
I SIDE helps companies to identify and understand the technical and financial viability of projects.
- S.W.O.T. Analysis
- Competition Assessment
- Sizing Planning and Concept Design
- Financial/Economic Assessment
- Cash Flow Analysis
COST-EFFECTIVE AND FUNCTIONAL DESIGN
TESTO MANCANTE
- Analysis of Production Processes
- Functional Design and Setting of a Mock-up Room
- Functional Design of Food & Drink Outlets
- Functional Design of Wellness and Leisure Areas
FINANCIAL PLANNING
I SIDE provides its business partners with the tools and consulting services required for an optimal financial planning.
- Financial Health Assessment
- Budgeting & Forecasting
- Long-term, medium-term or short-term Financial Planning
- Financial restructuring and document processing to access funding
- Optimization of Resources
CORPORATE RESTRUCTURING
I SIDE helps its business partners to rethink and reshape their corporate strategy.
- KPI Reporting and Assessment
- Planning of strategic decisions
- Revenue and Operational Costs Analysis
- Implementation of restructuring activities
STRATEGIC LOCAL MARKETING PLANS
I SIDE drives the development of tourist destinations thanks to strategic development plans.
- Destination Analysis
- Brand Development
- Setting of Goals and Identification of Targets
- Application support to international institutional circuits
- Tone of voice and Verbal Identity (Storytelling)
- Selection of media and channels
SUSTAINABILITY PROJECTS AND GREEN CERTIFICATIONS
I SIDE helps business partners to reduce their CO2 footprint thanks to the implementation of environmental-friendly measures and tools.
- Sustainable Procurement
- Consumption Reduction
- Paperless & Plastic-free Procedures
- Handbook on the Identification of Sustainability KPIs – The 5Ps
PROPERTY ASSET MANAGEMENT
TESTO MANCANTE
- KPI Analysis
- Benchmarking
- Analysis of Operations
- Sales Performance Outlook
- Strategic FF&E Analysis and Planning
- CAPEX Requirements & Investments
- Finance
- Operator Search and Selection
- Support for Owners and Investors in Agreement Negotiations
TRAINING/MENTORING
COACHING FOR EXECUTIVES AND MIDDLE MANAGERS
CORPORATE STAFF TRAINING PROJECTS
FUNDED TRAINING
FORMAZIONE 4.0
HR RECRUITMENT AND SELECTION
COACHING TOP E MIDDLE MANAGEMENT
TESTO MANCANTE
- Leadership coaching for top managers
- Executive training to improve role performance
CORPORATE STAFF TRAINING PROJECTS
I SIDE offers employee training courses that have an impact on staff growth and skills, as well as on individual motivation, satisfaction and retention.
- Needs Assessment
- Training Planning and Management
FUNDED TRAINING
I SIDE helps business partners to find and manage financial resources, such as inter-professional funds for employee training.
- Needs Assessment
- Selection of the Best Financial Tools
- Training Planning and Management
FORMAZIONE 4.0 - DIGITAL AND TECHNOLOGICAL TRAINING
I SIDE business partners are supported to gain access and manage funds for “Formazione 4.0”, the tax credit scheme developed by the Italian government to upgrade the digital and technological skills of Italian enterprises.
- Needs Assessment
- Training Planning and Management
HR RECRUITMENT AND SELECTION
I SIDE supports its business partners in the critical stages of HR recruitment and selection.
- Job Profile and Analysis (role, tasks, aptitudes, professional qualifications and skills)
- Vacancy Description
- Selection and Management of Recruitment Channels
- Screening of top candidates
